Privacy Policy
At Core Reformer we are committed to the privacy and confidentiality of our clients’ personal information. This Privacy Policy outlines how we collect, utilise, and safeguard your information when you use our services or interact with our website.
Data We Collect & How We Use It
When collecting data from our Core. Reformer members, we aim to minimise the data attained. Typically, the data we collect, and how it is used, falls under the following categories:
Contact information:
We collect contact information such as your name, email address, phone number, and mailing address to effectively communicate with you. For example, regarding our services, bookings, inquiries and any updates related to our studio. Your contact information may also be used for administrative purposes, such as managing your account and processing payments.
Personal information:
Your personal information, including demographic details such as age, gender, and occupation, may be collected to better understand our clientele and tailor our services to meet your needs. We may also use this information for marketing purposes, including targeted advertising and promotional offers.
Health Information:
Any physical impairments, injuries, or medical conditions that may affect participation will be collected and used solely for the purpose of customising your pilates experience and ensuring your safety during sessions.
Financial and transaction information:
When you make a purchase or book a session at our studio, we collect financial and transaction information, such as credit card details or billing address, to process payments and confirm reservations. This information is securely stored and used only for transactional purposes.
Communication data:
Any information transmitted through our website or communication channels, including emails, messages, or forms submitted online, may be collected and stored for record-keeping and communication purposes.
Technological data:
We may collect technical data, such as your IP address, browser type, and device information, to analyse trends, administer our website, and improve our services.
Usage data:
We may collect usage data, such as website pages visited and your interaction with our services.This helps us to tailor our website and services provided to best suit the needs and preferences of our Core. Reformer community.
Marketing preferences:
We may use your personal information to provide you with marketing communications about our services, promotions, and special offers. You can choose to unsubscribe from our mailing list at any time by using the unsubscribe link provided in all our email communications.
Cookies:
We use cookies to enhance your browsing experience and analyse website traffic. You can update your cookie preferences. Please see our full cookie policy for more information.
Third Parties
We don’t disclose your personal information to third parties without your explicit consent, except as required by law or under the genuine assumption that such actions are necessary.
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access or disclosure. This is achieved through industry-standard encryption and security protocols. However, please be aware no method of electronic communication is entirely secure, and we cannot guarantee absolute security.
Data Retention
We store your personal information for the duration necessary to deliver our services to you and for a reasonable period afterward, as required to comply with applicable laws or to establish or or to protect our legal rights.
Updates to this Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes made will be posted on our website to ensure you are always aware of such changes.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, or if you have any requests relating to your personal data, please contact us at hello@core-reformer.co.uk
Please note by using our services and interacting with our website, you are consenting to the collection, use, and disclosure of your information as outlined in this Privacy Policy.